At Nexa Labs, the integrity, safety, and purity of our products are our highest priorities. Because all compounds are intended strictly for laboratory research use only and are highly sensitive in nature, we maintain a strict no refund and no return policy.All sales are final. We do not offer refunds or accept returns under any circumstances, including ordering errors, change of mind, or product misuse. This policy ensures uncompromised quality control and guarantees that all customers receive products meeting our rigorous research standards.However, if your order arrives damaged, defective, or incorrect, you must notify us within 48 hours of delivery at support@nexalabs.co. Please include your order number, a detailed description of the issue, and clear photos of the product and packaging. Our support team will review your case and determine eligibility for a replacement.Refunds will only be considered in rare cases where:

The order was never delivered due to an error on our part, andA replacement is not possible, provided the issue was reported within the required timeframe.

We do not refund or replace any items that have been opened, used, or returned without prior authorization.For any concerns or assistance regarding your order, please contact our support team at:Email: support@nexalabs.co